Eastleigh Business Improvement District (BID) carried out their annual mystery shopper scheme to let the businesses in the town centre see themselves from the customer’s point of view.
61 businesses signed up to the scheme, provided to the BID Levy payers as one of the services provided by the BID. With the mission to ensure the town and its facilities are seen as attractive as can be to visitors. The hope is they enjoy the experience and want to come back. Hand in hand with recognising the local excellence in the town centre and congratulating the highly commended, silver and winner awards.
Placed in to 7 categories, Bar, Cafe, Leisure & Lifestyle, Health and Beauty, Charity, Retail and Professional Services – the overall average was 86%. With 51% of businesses achieving over 90% on their reports. The highest report scored at a fantastic 98%!
Bar Category Winners:
WINNER: Artisan
SILVER: The Station
HIGHLY COMMENDED: The Good Companions & The Chalet
Café Category Winners:
WINNER: Kats Kafe
SILVER: Café Tesoro
HIGHLY COMMENDED: Adesso, Subway, Coffee #1, Creams, Treatz & Papa Johns.
Leisure & Lifestyle Winners:
WINNER: Partyman World
SILVER: Leo Leisure
HIGHLY COMMENDED: Curves, The Point and Eastleigh Museum
Health & Beauty Winners:
WINNER: Consol
SILVER: The Style Room
HIGHLY COMMENDED: Sommereux Dental, Signature Beauty, Revive Beauty and Slice Hairdressers
Charity Winners:
WINNER: Shop Mobility
SILVER: Save The Children
HIGHLY COMMENDED: CLIC Sargent and Sailors Society
Retail Winners:
WINNER: Smiths Butchers
SILVER: Ink Planet
HIGHLY COMMENDED: Alton Sports, Anglo Vapour, Candy Room, Cash Convertors, CK Convenience, David Mellor Jewellers, Family Shopper, Fone Revive, I Love Vapes, Skoolkit and The Carpet Shop.
Professional Services Winners:
WINNER: Paul Capper Funeral Directors
SILVER: Leaders Estate Agents
HIGHLY COMMENDED: Solsbury Solutions
